Privacy Policy
Last updated: November 19, 2025
This Privacy Policy describes how Recreaid ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website at recreaid.com (the "Site") or engage our services. This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. What Information We Collect
We may collect the following types of personal data:
Information you provide directly:
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Name, email address, phone number (via contact forms, quote requests)
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Business details, project requirements, and communication preferences
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Payment and billing information
Information collected automatically:
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IP address, browser type, device information
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Pages visited, time spent on site, referring URLs
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Cookies and similar tracking technologies (see Section 5 below)
We do not knowingly collect data from individuals under 16 years of age.
2. How We Use Your Information
We use your personal data to:
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Respond to inquiries and provide web design services
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Send project updates, quotes, invoices, and related communications
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Improve our website, user experience, and service quality
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Comply with legal obligations and enforce our terms
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Send occasional marketing emails (with your consent; you may opt out anytime)
Legal basis for processing (GDPR): Consent, contractual necessity, legitimate business interests, or legal compliance.
3. How We Share Your Information
We may share your data with:
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Service providers: Third-party tools for hosting (Wix), email (e.g., Gmail, Mailchimp), analytics (e.g., Google Analytics), and payment processing, as necessary to operate our business
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Legal authorities: When required by law, regulation, or legal process
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Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
We do not sell your personal information to third parties.
4. Third-Party Services & Wix
Our Site is hosted on Wix.com. Wix may collect and process certain data on our behalf. For more information, see Wix's Privacy Policy.
We may also use third-party integrations such as:
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Google Analytics (website usage tracking)
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Social media widgets (Instagram, Facebook, LinkedIn, TikTok)
Each third party has its own privacy practices, and we encourage you to review their policies.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Analyse site traffic and improve functionality
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Remember your preferences
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Enable third-party analytics and marketing tools
Managing cookies: You can control cookies through your browser settings. Note that disabling cookies may affect site functionality. Learn more in our Cookie Policy or manage your preferences via cookie banner settings on our site.
For detailed information about the cookies we use, please see our full Cookie Policy.
6. Data Security & Retention
We implement industry-standard security measures (including SSL encryption) to protect your information. However, no method of transmission over the internet is 100% secure.
Data Retention:
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, typically:
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Client project data: For the duration of the project + 7 years (for legal/tax purposes)
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Marketing communications: Until you opt out or request deletion
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Website analytics: 2 years
You can request the deletion of your data at any time by contacting us.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
GDPR (EU/EEA users):
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Access, correct, or delete your personal data
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Object to or restrict processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with the Cyprus Commissioner for Personal Data Protection (www.dataprotection.gov.cy)
CCPA (California residents):
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Know what personal data we collect and how we use it
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Request deletion of your data
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Opt out of the "sale" of personal data (we do not sell data)
To exercise your rights, contact us at lets@recreaid.com or call +30 698 048 7049. We will respond within the timeframe required by law.
8. International Data Transfers
If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your information in compliance with GDPR.
Data Transfers Outside Cyprus:
As we use hosting and services provided by third parties (such as Wix, Google Analytics), your data may be transferred to and processed in countries outside Cyprus and the European Economic Area. When this occurs, we ensure:
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Standard Contractual Clauses (SCCs) are in place
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Adequate data protection measures equivalent to GDPR standards
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Compliance with Cyprus data protection laws
9. Links to Other Websites
Our Site may contain links to third-party websites or embedded content (e.g., YouTube videos, social media feeds). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.
10. Children's Privacy
Our services are not directed to individuals under 16. If we learn we have collected data from a child without parental consent, we will delete it promptly and notify the parent/guardian if possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date. We encourage you to review this policy periodically.
For significant changes, we will notify you via email or on-site notification. Your continued use of the site after changes constitutes acceptance.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Recreaid
Email: lets@recreaid.com
Phone: +30 698 048 7049
Address: Larnaca, Cyprus
For data protection inquiries specific to Cyprus, you can also contact:
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Cyprus Commissioner for Personal Data Protection: www.dataprotection.gov.cy
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EU Data Protection Supervisor: https://edps.europa.eu